Not sure which impression kit to choose?
Not to worry, we've prepared a guide to both the wax and moulding impression kits, plus some pros and cons of each to help you decide. For more dedicated instructions to each kit, see the guides below.
Wax Impression Kit
The OG kit created to capture your pet’s unique markings. This kit uses (you guessed it!) wax balls to create an impression of your pet’s nose or paw.
Mould Impression Kit
In this kit you get a two-part silicone moulding putty to create your very own keepsake mould.
FAQ
I have two dogs, can you make a double sided pendant?
Yes, absolutely! We can create a double sided pendant to represent both of your dogs.
How to order:
- Select the "mould impression kit" option when ordering your pendant
- Add an "additional moulding kit" to your order before checking out.
Please label each completed impression with your dogs' names before returning your kits. Make sure to note on your order slip that you would like your pendant double sided. There is no additional charge for creating a double sided pendant, aside from the additional moulding kit.
If you have any questions before ordering, feel free to get in touch. We're always happy to help!
I would like a fingerprint on the back of my pendant, like in the image. How do I achieve this?
There are two ways to create a pendant with a fingerprint on the back.
Option 1: Wax impression kit
If the person whose fingerprint you would like to use is also taking your pet’s impression, we recommend choosing the wax impression kit.
With this method:
- The wax is pressed onto your pet’s nose or paw using your finger
- This captures the pet’s impression on one side and the fingerprint on the other
Option 2: Mould impression kit + additional kit
Alternatively, you can:
- Select the mould impression kit
- Add an additional moulding kit to your order
You would then:
- Use one kit for your pet’s impression
- Use the second kit to capture the fingerprint
This option works well if:
- The person whose fingerprint you want is not present when taking your pet’s impression
- They live elsewhere (you can send them the kit)
- You would prefer to take each impression separately
If you’re unsure which option is best, feel free to get in touch, we’re always happy to help!
When will I receive my finished piece?
Once we receive your pet’s impression kit back in the studio, your piece will be carefully handcrafted.
- Most pieces are completed within 3 weeks from the date we receive your impression
Does engraving affect the timeframe?
Yes — if your piece includes engraving, please allow additional time:
- Engraved pieces typically require an extra 2–3 weeks before dispatch
When does the timeframe start?
Your production time begins once we receive your completed impression kit, not from the date of purchase.
Please note
- Each piece is handmade with care, so timelines may vary slightly during busy periods
- We will always do our best to complete your jewellery as quickly as possible without compromising on quality
If you require your piece by a certain date, please get in touch prior to placing your order. We can sometimes accommodate your request.
My kit won't get to me in time, what can I do?
We understand that sometimes time is very limited, and this can be an emotional and urgent situation.
If you’re concerned that your kit may not arrive in time, please contact us as soon as possible at info@rubytynanjewellery.co.uk.
We can provide guidance on:
- Where to source suitable moulding materials locally (Hobbycraft or Amazon etc)
- Options for urgent delivery or collection of impression putty
- The best way to take an impression safely and quickly
Important
If you are able to take an impression using alternative materials, we can still work with you to create your jewellery — just get in touch and we’ll guide you through the next steps.
We’re always here to support you during this time.
For more frequently asked questions our impression range, visit our dedicated FAQ page.